After the deadly airline crash of Continental 3407 in Buffalo, New York, FRONTLINE investigated the accident and discovered a dramatically changed airline industry, where regional carriers accounted for half of the nation’s daily departures and insiders worried about the aviation system being stretched beyond its capacity to deliver service that is both cheap and safe. (Aired 2010)

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The rise of the regionals and the arrival of low-cost carriers were seen as a boon to consumers, and the industry insisted that the skies remained safe. But decades after deregulation, many insiders worried that the airline system had been stretched beyond its capacity to deliver service that was both cheap and safe.

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FRONTLINE is produced at GBH in Boston and is broadcast nationwide on PBS. Funding for FRONTLINE is provided through the support of PBS viewers and by the Corporation for Public Broadcasting. Additional funding is provided by the Abrams Foundation; the John D. and Catherine T. MacArthur Foundation; Park Foundation; the Heising-Simons Foundation; and the FRONTLINE Journalism Fund with major support from Jon and Jo Ann Hagler on behalf of the Jon L. Hagler Foundation, and additional support from Koo and Patricia Yuen.

CHAPTERS:
Prologue: 00:00
The Crash of Continental 3407 – 01:20
Growth of Regional Airlines – 10:41
The Life of a Regional Pilot – 18:29
Who’s Responsible for Airline Safety – 28:53
A Decade of Missed Warning Signs – 38:48
Raising Standards at Regional Airlines – 46:57